Family in Leicester (West Asheville area ) complained of poor quality of their water. Turned out to be hard water and also acidic water. They came to our office here at Mountain Water Systems for their free water test. Once the test was completed, we set up an appointment for Michael & John to install a new water softener for the hard water issue and a neutralizer to correct the acidic levels in the water. Customer are very happy with the results of the quality of the water.